A mission-critical work-order lifecycle platform that moves thousands of fire-protection service orders through every stage of processing — from field completion to final invoice — across daily and month-end operations.
Dense, color-coded grids surface exactly what needs attention now — overdue items in red, due-today in amber — while review queues, attachments and service-call lookups keep every order moving toward invoice. Click any screen to enlarge.
Work Order Status
Work Order Status
Open Work Orders. Real-time status search with due-date row coloring, account-manager filtering and inline work-order notes.
Attachment Review
Attachment Review Queue
Step A — Attachment Review. A guided queue for verifying documents, categories and costs before an order advances.
Service Call Lookup
Service Call Lookup
Service Call Lookup. Drill into any order to audit every step, who opened/closed it, and its exception history.
Home · Queues
Queue Dashboard
Queue Dashboard. Per-customer totals across every stage, so account managers always know where the work is piling up.
Inside the platform
A workflow engine, not just a list
Every order travels a defined path with hand-offs, sign-offs and a safety net for the ones that go sideways.
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Stage-based lifecycle
Orders advance through seven clearly defined stages — each a focused queue with its own rules, owners and completion criteria.
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Exception management
Anything that breaks the happy path is flagged, routed and tracked until resolved — with full on/off exception history per order.
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Live queue visibility
Roll-up dashboards show open volume by customer and by stage, turning a 474-order backlog into an actionable picture.
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Daily & month-end runs
The same engine powers fast daily processing and heavy month-end closes without changing how the team works.
Status at a glance
Due date is older than today
Due date is tomorrow
Due date is in the future
Architecture & role
My favorite Silverlight stack, end to end
I owned the architecture, UI/UX and information architecture — building the Site Administration experience on the combination of Silverlight technologies I trust most for line-of-business apps.
Microsoft SilverlightWCF RIA ServicesMVVMExpression BlendSQL ServerADO.NET Entity FrameworkLINQ.NET
